Harvard's Ellen Langer and Psychology Hacking by Relabeling
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5 Best Tools To Embed Facebook Feed On The Website
This is just an example to show how impactful Facebook is as a platform. Not only as a social media platform, but Facebook holds immense marketing potential too. That is one reason why brands and marketers are actively embedding Facebook feeds on their official websites to exploit this marketing superpower of Facebook for benefiting their online business.
Embedding Facebook feeds on your website helps you showcase user trust in your brand by displaying their reviews and Facebook posts around your brand. This user-generated content helps you engage visitors on your website for a more extended period, thus generating a high probability of conversions.
This article explains 5 such tools that allow you to embed Facebook feeds on your website easily.
Come, let’s have a look at each one.
10 More All-Too-Common VoC Program Mistakes – Part 2
This is the second of a two-part series on common VoC program mistakes.
In case you missed the first post in this series, you can find it here.
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Do Your Homework: Selecting the Right Influencers for Your B2B Brand With Tips from the Experts
The influencer identification, validation, and recruitment process is time consuming, resource intensive, and high stakes. Without the right mix of influencers to drive awareness, intrigue, conversation, and action, your marketing initiatives will miss the mark with your audience and fall short of expectations.
But how? How do you artfully and strategically find, vet, and entice industry experts to partner with you?
You need to do your homework—and fortunately, insights from several seasoned B2B influencer marketing experts can provide some great guidance.
Read on to get perspectives and advice from leaders serving a range of B2B brands, as well as some of our own resident experts.
#1 – Set the bar for quality—not quantity of audience reach.
Analyzing an influencer’s social reach and following is certainly par for the influencer identification and qualification course. Amplification and reaching new audiences are primary objectives for most marketers’ influencer marketing efforts.
But seasoned B2B influencer marketing leaders have some words of caution: Don’t let large follower counts be a distraction or the only means of qualification.
It’s critical to dig deeper to truly gain an understanding of who an influencer is, what they can offer your audience and brand, what they’re talking about, the kind of content they’re sharing, and the list goes on.
“Go beyond what the numbers are and see what that data really means,” Amisha Gandhi, Vice President of Influencer Marketing and Communications for SAP Ariba, shared with us. “Look at who influencers are engaging with, how many comments they receive and how long they’ve been engaging.”
[bctt tweet= »When identifying and qualifying influencers, go beyond what the numbers are and see what that data really means. – @AmishaGandhi » username= »toprank »]
And as Martin Jones, Senior Marketing Manager at Cox Communications shared: “Selection of the right influencers for your campaign will be one of the single most significant factors in its success or failure. It’s easy to get excited about a big name or an influencer with a large following, but neither of those will necessarily translate to your ultimate goal of delivering results to your organization.”
[bctt tweet= »It’s easy to get excited about a big name or an influencer with a large following, but neither of those will necessarily translate to your ultimate goal of delivering results to your organization. @martinjonesaz » username= »toprank »]
#2 – Keep relevance at the forefront.
Relevance is a key success driver for any marketing initiative. Relevance breeds resonance, which is key to connecting with buyers at every stage of the funnel and building trust. Working with influencers who don’t topically align or lack the right expertise simply won’t produce fruitful results for either party—or your audience.
As Ashley Zeckman, TopRank Marketing’s Senior Director of Digital Strategy, has said: “First, you’re going to want to identify the topics that are most important to your audience and how they align with the topics you want to be known for. Then, you’ll need to determine what types of influencers (aligned with your target topics) will be the best fit based on your objectives. Each influencer type holds a different value for your audience and your brand.”
Here’s an example of a topical alignment score Ashley shared. (See if you can guess the « client. »)
[bctt tweet= »Identify the topics that are most important to your audience and how they align with the topics you want to be known for. Then identify the right types of relevant influencers. @azeckman » username= »toprank »]
Influencer types include brandividuals—those recognizable experts who have an extensive network size—as well as up-and-comers, niche and internal experts, and current customers and prospects.
One great way to ensure relevance is to do some old-fashioned crowd sourcing, according to Lucy Moran, now the Senior Vice President of Brand, Digital, and BU Marketing at Dun & Bradstreet.
“Ask your customers who they follow or read,” she said. “They are your target audience and you want to be where they are.”
Finally, finding the right fit also comes down to shared values, according to Abobe’s Head of Social Influencer Enablement, Rani Mani.
“My main tip is to make the upfront investment to ensure the influencer is the right cultural fit for your brand,” she told us. “Ultimately, ask yourself pretty much the same questions as you would if you were going to hire this individual because, at the end of the day, they will be representing your brand.”
[bctt tweet= »Make the upfront investment to ensure the influencer is the right cultural fit for your brand. At the end of the day, they’ll be representing your brand. – @ranimani0707″ username= »toprank »]
#3 – Take an always-on approach to vetting existing and prospective influencers.
As TopRank Marketing CEO Lee Odden is often quoted as saying: “Everyone is influential about something.” This means that there’s always opportunities to connect and work with relevant thought leaders—and you should be looking at those opportunities on a regular basis.
[bctt tweet= »Everyone is influential about something. @leeodden » username= »toprank »]
Perhaps one of the biggest opportunities in this arena is identifying and nurturing up-and-coming experts. As Lee also says: “Work with an influencer, you’re friends for a day. Help someone become influential and they’re a friend for life.”
But from an even more practical perspective, regularly vetting your influencer partners and prospects helps ensure you’re keeping your eye on relevance.
“A sophisticated influencer program doesn’t rely on a single identification method or one-time vetting process to start and maintain a relationship with an influencer, but rather develops a scorecard that gets constantly reviewed and, most importantly, evolves as this emerging field matures,” Dr. Konstanze Alex, Head of Corporate Influencer Relations at Dell, so eloquently said.
[bctt tweet= »A sophisticated influencer program doesn’t rely on a single identification method or one-time vetting process to start and maintain a relationship with an influencer. @Konstanze » username= »toprank »]
#4 – Aim to build long-term relationships, not one-time transactions.
At its core, influencer marketing is all about brands engaging and developing relationships with individuals—individuals who have relevant topical expertise, reach, and resonance that aligns with the goals of the brand. But strong, lasting relationships aren’t built in a day.
We’re big believers in growing partnerships long before you make your first collaboration ask. But the linchpin of this approach is showing influencers the value a partnership with your brand can bring.
“We’ve scaled back the scope of our engagement activities to focus on developing collaborative relationships with fewer individuals,” Angela Lipscomb, Influencer Relations Manager for SAS, shared. “That means that sometimes we focus on influencers who may not have the largest reach, but have greater engagement and subject-matter authority and the ability to inspire.”
“I want to get to know what makes that person tick, and how SAS can be of help to the influencer, and not just how they can be of value to us,” she added.
[bctt tweet= »We focus on influencers who may not have the largest reach, but have greater engagement and subject-matter authority and the ability to inspire. @angelalipscomb » username= »toprank »]
Do Your Homework, B2B Marketers
Your brand, industry, product or service, and audience are undeniably unique—and influence varies. Furthermore, it may be easier than ever to give the perception of influence. (Here’s looking at you fake follower counts.)
As a result, you need to look beyond metrics to qualitative indicators to get to know prospective influencer partners. You need to keep relevance top of mind. You need to consistently be vetting and refining your list of partners and prospects. And you need to put effort into building relationships, rather than engaging in a one-time transactions if you want to scale.
Want more B2B influencer marketing insights? Get inspiration and insight on Influencer Marketing 2.0 from our own Lee Odden.
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7 Steps to Find the Best Podcasts for Your Ad Campaign
Podcast advertising is among the most affordable, engaging and effective methods to tap into new audiences and build your brand.
As of April 2019, the podcast industry includes more than 700,000 podcasts that have produced more than 29 million episodes, according to Podcast Insights. A majority of the U.S. population has listened to at least one podcast, and unlike radio, online, or TV ads, 85 percent of users stay engaged throughout the whole podcast because the medium demands listeners’ attention and time. Plus, a study by Midroll shows that 72 percent of people who have listened to a podcast for four or more years have purchased a product advertised on that podcast.
If you’re considering using podcasts for marketing and advertising, the most important choices you’ll make are what audience you want to target and which podcasts to advertise with. These are complicated decisions, but we’ve devised seven steps that will help you choose the best podcasts for your brand to partner with.
Step 1: Choose a Demographic to Target
The first step to choosing a podcast is deciding who you want to target with your ad campaign.
“Generally, advertisers will come to us with an outline of who they’d like to target, and then we can work with them on finding the right fit depending on who the brand is,” says Heather Gordon, the director of digital sales at the CBC, which publishes a wide slate of award-winning podcasts like “Love Me” and “Someone Knows Something.”
To create the outline Gordon mentions, ask yourself these four questions:
- What am I trying to sell or accomplish?
- Why do my current customers buy this product or trust my brand?
- Who else would buy the product or be interested in my brand?
- What do both groups of people care about?
If you have previous user research into your current customer base, such as personas, surveys, or focus-group testing, this opportunity is the perfect time to use those resources to answer the four questions and guide your podcast search.
The process gets more complex if you don’t have a clearly defined user base or if your target audience is too large.
In that scenario, your best option is to use a list of standard demographic labels, such as gender, income, education, and interests. Afterward, perform user research on that demographic or get in touch with podcast publishers that have multiple shows to further explore your options.
Step 2: Identify a Unique Proposition for the Podcast Demographic
Now that you have an ideal podcast demographic, the second step is deciding what you can offer podcast listeners that they can’t get elsewhere.
This task is important on two fronts. First, the unique offer entices listeners because the value of “too good to pass up.” Second, the unique offer makes tracking the campaign success and ROI more effective.
The offer itself needs to have a clear value proposition. The common method is giving podcast listeners a steep product discount or free trial if they visit a podcast-specific landing page on your website, engage with your brand on social media, or use a promotional code during checkout.
For example, the SEO tool Ahrefs recently experimented with podcast advertising. In a blog post about their experiment, the author, Rebekah Bek, discussed creating account giveaway contests for listeners who tweet at the podcast and Ahrefs about why they should win a free account.
“It’s a win‐win for everyone involved: the podcast host gets a great prize to boost audience engagement and some extra social shares,” Bek wrote. “We get extra attention to our message and a way to gauge if the ad resonated well with that show’s audience.”
Although this promotional method is the most common approach, it’s not the only option. Another unique proposition you can create for podcast listeners to compare price points or features among other competing products while describing benefits that make your product superior.
As an example, Target advertised its new affordable bra line, Auden, on the podcast “Science Vs.” In the ad, the host, Wendy Zukerman, introduces the brand and then begins chatting about buying bras with a coworker, Alice. Alice complained about buying a fancy, poorly fitting bra online that cost nearly $70. Zukerman countered that the Auden bra line costs less than $22 and has ample sizes for most women.
After determining the offer or unique proposition, consider if you’re able to provide the podcast host with your product beforehand.
“A lot of times brands will offer the talent a product to experience first hand if they aren’t aware of it; this lends authenticity to the way the talent can then speak about the product or service,” Gordon says. “Having that genuine experience means they can talk more convincingly when they do the commercial or speak about it in their live read.”
If you consider this tactic, it’s important to be aware that not every podcast or publisher allows for hosts to give explicit endorsements or accept product trial arrangements. Public broadcast publishers are among the organizations that typically stay objective.
Step 3: Conduct User Research
Current and previous customers are among the most underused resources in podcast advertising. As we established, the podcast industry is flooded with more than 700,000 podcasts—stumbling on the perfect option without help is tough. But if you combine your brand’s user personas (and other demographic information) with surveys, you can quickly learn what podcasts your customers listen to.
This step works exceedingly well if your brand has an active presence on social media or a robust email newsletter. You can set up a free survey using tools like Google Forms and Survey Monkey. Below is an example.
If you don’t have access to enough customers to create a survey, don’t fret. Online tools like Survey Monkey, Survey Planet and SoGoSurvey can recruit survey participants within targeted demographic parameters.
Step 4: Use the User Research to Find Podcasts
Now that you have a list of podcasts your current and previous customers listen to (or, users within their demographic), begin researching those podcasts to determine if they’re a good fit with your brand and the ad you’d like to create.
We recommend focusing your efforts first on the most frequently mentioned podcasts. If one podcast doesn’t stand out as a clear winner, look for themes that jump out, such as genres, hosts, topics, or podcast publishers. Afterward, dig into popular podcasts within those correlations to narrow down your options.
While you’re researching podcasts, ask yourself these three questions:
- How do the podcast hosts blend audience interests with the ads or sponsorship mentions?
- What level of expertise do the hosts appear to have with the products they advertise?
- If you can find audience demographics, does that data align with your ideal demographic?
If you’re still unsure of what podcasts to target, consider evaluating podcast publishers instead, which can help choose for you.
“What we like to do is encourage clients to consider an audience approach,” says Kathy Callaghan, the executive director of sponsorship at WNYC, which publishes award-winning podcasts like Radiolab and Snap Judgement. “Rather than picking and choosing specific shows, think about the audience and scale you can get by signing a collection of shows.”
After learning what a client’s goals are, Callaghan says she and her team work closely with that brand to understand what shows are working the best. Afterward, advertisers get the opportunity to increase the flight of advertisements for shows that are working better than others.
Step 5: Choose Among Pre-roll, Mid-roll or Post-roll
One of the common questions podcast hosts or publishers ask is where do you want your ad to run: the beginning, middle or end of an episode?
Pre-roll and post-roll ads are often 15-30 seconds long and premiere before or after the episode, respectively. Mid-roll ads range from one to two minutes and serve as an intermission. Each option usually costs different amounts, with mid-roll being the most expensive, and some podcasts will book one type of ad placement months in advance. Knowing what your ideal placement is further narrows your choices.
Mid-roll ads are often the most effective choice because listeners are unlikely to try and skip the ad and potentially miss valuable content. Consequently, mid-roll is also the most popular option.
Step 6: Choose Your Advertisement Type: Baked-in vs. Dynamic
After you’ve determined where in the episode you’d ideally like your ad to run, the next choice is what type of advertisement you want the host or publisher to include. Usually, you have two ad options: baked-in and dynamically inserted.
A baked-in ad is read live by the podcast host and becomes part of the episode itself. Every user will hear the same advertisement, regardless of when they listen to the episode.
Contrarily, a dynamically inserted ad is included in the episode by an ad server after the podcast is recorded. Dynamic ads rotate throughout the year, letting publishers target specific podcast audience demographics. Ultimately, not every listener will hear the same ad.
Podcast publishers may not offer both options, so choose who you want to partner with carefully.
Step 7: Chat with the Podcast Host or Production Team
Now that you’re empowered with the knowledge of who you want to target, what you’ll offer that audience, what type of ad you’d like to serve and where it should live, you’re ready to begin chatting with the podcast hosts or publishers.
At the start of your conversation, the podcast team will likely ask you about the following topics, most of which are centered on your campaign goals:
- What are you trying to achieve?
- What are your KPIs?
- Who are you trying to connect with?
- What sort of content do you want to be aligned with?
“It’s really about listening to our clients, and then based on our knowledge of our catalogue, working with them to find the best fit,” says Robin Neufeld, the director of content marketing at CBC. “Often the best fit is a number of podcasts over a flight, just to test out different creative, podcasts, [or] genres.”
While you’re chatting with brands and answering these questions, it’s important to remember the podcast industry is full of noise and podcasts with varying levels of quality and reach. Neufeld, Gordon, and Callaghan all emphasize you should choose to talk and partner with brands with enough audience trust, reach, and loyalty to achieve your goals.
“The ideal scenario is those instances where you have a partnership with a client and you agree that you’re going to learn together about what makes the most sense for their brand,” Callaghan says.
Discovering what makes sense for your brand and the podcasts you’re partnering with is crucial. That’s because podcasts are a powerful storytelling medium thanks to the intimate connection listeners have with the show hosts. When an ad pops up on a podcast, it’s closer to having a conversation with a good friend rather than hearing a blaring radio spot. Now is the perfect time to take advantage of this connection and include podcast advertising in your marketing strategy.
The post 7 Steps to Find the Best Podcasts for Your Ad Campaign appeared first on Portent.
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Content Curation Inspiration: Types, Examples, & Use Cases for B2B Marketers
If you create and share content, curation is part of your B2B marketing strategy. From seasoning a blog post with key third-party statistics to sharing an interesting article from an industry publication or influencer across your social channels, you’re curating.
But content curation has a place beyond adding an insight or two to your content.
With large volumes of information available today and short attention spans, curation allows content marketers to create more convenient, valuable content experiences for their target audience, while growing thought leadership, bolstering their content calendar, and increasing production efficiency.
What types of curation exist? How are B2B brands doing curation? When does it make sense to do curation? Let’s dive in.
Types of Content Curation and B2B Examples
The Curation Kitchen Staples: Microcontent
Statistics. Quotes. Tips. Social media commentary. Third-party videos. Gifs. Memes. Curated microcontent is what gives your content its flavor—whether its used as seasoning in a long-form blog post or modularly in short-form social content. This is foundational curation, and it plays a role in all other types. And as TopRank Marketing CEO Lee Odden once said:
“Snackable content can often be managed and repurposed like ingredients to create a main course. On their own, short-form content like quotes, tips, and statistics are useful for social network shares and as added credibility to blog posts, eBooks, and articles.”
See what I did there? Microcontent is simplistic and easy to integrate, helping you provide more depth and insight on a topic, infuse credibility, and highlight industry experts.
When microcontent curation makes sense: Always—if the content is relevant to the topic you’re discussing. Microcontent helps you provide proof points to bolster your narrative and build credibility with your audience.
The Curation Classics: Roundups, Listicles, and Resource Hubs
Collecting key bits of information and insights and organizing them into an easy to digest format is the quintessential content curation tactic. The premise is simple: You’re gathering interesting tidbits from multiple sources on a specific topic and placing them in one central location.
The underlying theme for this curation tactic (and any content tactic for that matter) is relevance and value. It needs to be topically relevant to your audience and it can’t be a lazy compilation; it needs to serve a purpose.
News roundups are perhaps the most popular of the curation classics. We’ve all seen them and likely have a few we go back to on a regular basis, so I won’t spend too much time here. (Shameless plug to check out our weekly digital marketing news roundup.)
But here’s an example of a roundup style piece from EHS and sustainability consulting firm *Antea Group that brings video content together to have a little fun and spark a connection with the audience.
The post showcases six workplace safety videos—all sourced and easily embedded from YouTube—with movie-critic-like commentary that make connections to the daily life and work of their target audience.
For listicles, one of our recent BIGLIST editions featuring 50 of the top marketing blogs featuring martech brands is a solid example. Time was spent on researching and vetting, and the list provides a short and sweet description of each blog, as well as our favorite recent article to give readers a cue on what’s worth checking out first.
Finally, events can be great opportunities for curation. *Introhive, an enterprise relationship management (ERM) platform, regularly curates social and team member insights to compile post-event infographics with top takeaways.
When classic curation makes sense: Classic curation is largely an awareness and engagement play. If you’re looking to provide your audience with a helpful resource that hits quick on the points, and showcase your brand as a thoughtful expert in the space, this type of curation can make it easy for your audience to find insight and inspiration—and minimize the amount of time they need to spend on the hunt.
The Next Level of Curation: Thought Leadership Mashups
Curation isn’t limited to assembling a robust, scannable list of information or resources, or seasoning original content with stats, quotes, or videos. Curation can fuel thought leadership.
Great examples of this kind of curation are trends-focused pieces. Taking a cue from the classic curation formats, this kind of content aims to identify one or more trend or pattern using curated bits of information, all tied together with your knowledge and expertise.
This could be small-scale or large-scale—meaning a single concept could provide the supporting content or tie-in, or it could be your take on a collection of related trends, facts, or insights. This piece from *SAP’s Digitalist Magazine is a great example.
But this kind of curation doesn’t just lend itself to discussing trends. Many of our own blog posts use a mashup curation method to educate and engage marketers, and define our perspectives and approach to marketing.
This can be seen in a recent post from Nick Nelson on how to write clear, concise content. Using our words intentionally is a core belief, and Nick was able to illustrate that with his deep knowledge and some relevant insights from third parties.
Also, when we say “curation,” we don’t just mean collecting insights from third-party sources. You can curate your own content—it’s just most often called repurposing.
Salesforce has a great example here. This recent post touches on a key trend in the marketplace (lack of consumer trust), leverages microcontent from Salesforce’s own research (the Trends in Consumer Trust research report), and then original content builds a narrative for a specific audience (retailers).
In addition, curating and repurposing influencer content is an especially big opportunity. More than likely, the insights that influencers share with you have implications and applications across other related topics.
When curation mashups make sense: If you want to build thought leadership on a subject, mashups should be in your content lineup. Mashups allow you to elevate an idea, perspective, challenge, or opportunity, while using existing content as a jumping off-point or as part of the foundation of your take.
Content Curation for the Win
Regardless of your editorial plan, you’re already doing some form of content curation. However, you can make curation a more deliberate and effective part of your overall B2B content marketing strategy.
Whether you create an ultimate list featuring statistics from multiple sources, provide high-level takeaways from an event or report, give your own content new life to build thought leadership, content curation can provide value and convenience for your audience and writing team.
Looking for content curation best practices, tools, and more examples? Check out our post on Content Curation 101.
*Disclosure: Antea Group, SAP, and Introhive are TopRank Marketing clients.
The post Content Curation Inspiration: Types, Examples, & Use Cases for B2B Marketers appeared first on Online Marketing Blog – TopRank®.
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